Support

Critical Security: Because Immediate Attention is Always Required. We Are Here to Help

At StillSecure, we see all issues as urgent and therefore provide immediate assistance with every security issue. Our team of highly-skilled security engineers is available 24x7. In fact, one of our industry differentiators that we are most proud of is that our customers and partners have a direct line to our security engineers – day, or night.

We treat every issue with the highest priority.

When it comes to solving data security issues, time is of the essence and that’s why our customers will never be asked to fill out an impersonal form online, or to dig deep through an FAQ to get assistance or an answer.

For Product Support

Safe Access and VAM

  • Phone: 303-381-3802
  • E-mail: support@stillsecure.com

For Managed Security Support at our Security Operations Centers (SOCs)

  • Toll Free: 866-390-8585
  • Local Line: 561-886-0444
  • Fax Line: 954-938-0032
  • Email: soc@stillsecure.com

Customers may access the secure RADAR® customer portal