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Integration

What other security products does VAM currently integrate with?

General

What version of Linux does VAM run on?

How do I shutdown or restart the VAM device?

When are ports checked?

How do rule updates affect performance?

How can I back up my VAM data and configuration settings?

How do I restore VAM data?

Can I install third-party software on the VAM server?

Troubleshooting

Why hasn't VAM found any devices on my network?

I can't ping the VAM device. Is it working?

What ports are open on the VAM device by default?

How do I get to a command prompt?

How do I configure my NIC from the command line?

How can I make my machine boot without the keyboard plugged in?

How do I clear failed scans from the Stoplight text?

Why doesn't my Windows show a NetBIOS name?

My Internet Explorer (IE) 6.0 browser, which has Service Pack 1 installed, is locking up while displaying the VAM interface.

I can't get rule updates.

Why do certain vulnerabilities that VAM has found not appear in the reports I run?

Why are my devices not being counted in the "SANS Top 20 Internet Security Vulnerabilities" report?

License

How do I renew my subscription license?

Installation

The 'Add networks' dialog box on the Scanners tab >> Setup sub-tab of Vam configuration lets me enter individual devices using a /32 and larger network addresses such as /24. Is it better to enter individual devices, small subnets or large network addresses? What do you recommend?

I'm getting 'error on page' warnings or Java script errors on the initial VAM configuration page. What am I doing wrong?